I am certainly no giant when it comes to programming, but I know enough to get by! A simple job, sell some books and memberships online. I have my own shopping cart but needed basic credit card charging and recurring billing.
I tried PayPal first and after 3 weeks and 300+ pages of documentation the final straw was when I had a question and I couldn't find an answer in their documentation. They replied with an email and quoted me a paragraph out of their manual! So long!
Next came an organization that touted 24/7 support. I signed up on a Wednesday, was approved on Thursday, and almost there on Saturday but could not get the recurring billing to work. No one answered the phone and the email reply was an auto response. On Monday I checked the link (in my email auto response) and found out the individual (tech support) was out of the office until Wednesday! So much for the 24/7 support!
I found Fast Charge on Tuesday, signed up on Wednesday, was approved on Thursday and was operational (live) at 1:10 pm on Saturday!
Support is where it is my fellow developers, and Fast Charge has it all! Friendly, reliable and available … what more could you ask for?
I am so very glad that a business associate recommended your service. I have still not heard back from some of the other merchant account providers that I contacted before I was referred to you. Pretty impressive to be up and running with our first transaction completed in less than 48 hours. Thank you for taking such good care of us, we are looking forward to a lasting professional relationship.
Dean Wilhelm, Pres. "
D.K. Rolling Outfitters Inc.
The help you people have given me goes beyond what anyone would
expect from a service company! When I started my business I was helpless when
it came to technical stuff and I wore out the patience of many techs at the
various companies I dealt with. Except you people! Whenever I was stuck all I
had to do was ring up your main number and in a few seconds I was being walked
through the process cheerfully and competently by someone who knew me by
my first name. I don't get to talk to you often these days because you're
system is so efficient I don't need help anymore. Maybe its purely
coincidental but our site has become a tremendous success since we hooked
up with Electronic Transfer and Fastcharge ! ”
Flex-Away Facial Exerciser
I set up my online subscription service, I searched for a vendor
that would provide comprehensive service (authorizations, processing,
tools) and found Electronic Transfer and FastCharge. Fastcharge's
service is great, the costs are low, and the interface tools are
easy-to-use. Fastcharge helps me provide quality low cost service
to my members. I recommend them.
have been running a one-person business online since 1994, but until
I threw out my swipe machine and switched to Electronic Transfer
the cost of accepting charges was always too high. Even if I was
on vacation or accepted mostly checks, my charge card fees were
always over $50 EVERY month.
Now with Electronic Transfer I pay
only a modest fee each month for retaining access to their services.
I'm money ahead and my clients get an automatic immediate email
receipt letting them know their charge has gone through.
This is how to do business online!
PO Box 14264 • St Paul MN 55114
651 644-6408 ph/fax
As our sales increased 700% in March and three times that in April
I found an opportunity to sell Patriotic lapel pins online. I had
heard many horror stories from others about the 'hoops' you have
to jump through and the fees you have to pay just to get a merchant
account. But I found Electronic Transfer Inc. online through a search
engine, and inquired about starting up an online merchant account."
"I spoke to ETI and was amazed
at the level of customer service and the ease of starting an account.
Though we did not have an established business credit history, Electronic
Transfer obtained an account for us with competitive fees."
"As our sales increased 700% in
March and three times that in April, we were faced with a real challenge.
It was only the 15th and we were approaching our maximum monthly
intake limit. I contacted ETI about this mixed blessing, and that
we were running out of time. Immediately, ETI procured an additional
merchant account for us, with twice our original limit."
"Not only did their efforts keep
us in business, but allowed us to increase our marketing efforts
to generate additional sales. I would honestly say ETI is like our
strategic partner supporting our business goals and objectives."
Kathryn Holway, AES
Transfer has been great !
called Electronic Transfer after going through another big named
company. With the old company I went through voice system hell to
ask a simple question. With ETI I asked questions for 30 minutes
before my account was set up and then another 30 minutes after my
account was approved in one day. I had alot of questions about my
shopping cart and they walked me through the set up and since I've
had their service there hasn't been a time I called that I couldn't
talk to a real person to get my questions answered. I would highly
recommend them for a merchant account and their shopping cart is
so easy even I was able to set it up within minutes.
me through setup
with electronictransfer.com and they set me up with the best gateway
I've tried, fastcharge.com. They walked me through the set up within
minutes of being approved!
Kevin in Poughkeepsi, NY
efficient, and helpful
Transfer has been wonderful to work with. When we originally applied
for the service, we had a very bad experience with another merchant
account company. Electronic Transfer was like a breath of fresh
air. Their customer service is timely, efficient, and helpful. The
merchant account system, itself, has worked without a hitch. I would
recommend their service to everyone.
Valerie in Sarasota, FL
Transfer has been awesome"
to the combination of ElectronicTransfer and FastCharge, my business
has grown rapidly! Having the ability to process online payments
has been a boon for myself and my customers. I highly recommend
ElectronicTransfer and Fastcharge! Keep up the good work! "
way a company performs at taking care of its customers is the most
important factor in my decision about whom to do business with and
certainly ranks far above price. When it comes right down to it, the
customer is what this is all about and Electronic Transfer has proven
to me that the company shares this view like none of the others."